PRIVACY POLICY

1. General provisions.

1.1. This Privacy Policy describes how SIA EGR, registration nr. 40203553948, Rasas iela 30–13, Rīga, LV-1057 (hereinafter also referred to as the "Data Controller") obtains, processes, and stores personal data obtained from its customers and individuals visiting One-game (hereinafter referred to as the "Data Subject" or "You").

1.2. Personal data is any information relating to an identified or identifiable natural person, i.e., the Data Subject. Processing includes any operation or set of operations performed on personal data, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, alignment, combination, restriction, erasure, or destruction.

1.3. The Data Controller complies with the principles of data processing laid down in legislation and is able to confirm that personal data is processed in accordance with applicable law.

1. Acquisition, Processing, and Storage of Personal Data.

2.1. The Data Controller obtains, processes, and stores personally identifiable information primarily through the online store's website and email. (NB! If personal data is also collected in other ways, such as in paper form, this section needs to be supplemented).

2.2. By visiting and using the services provided by the online store, you agree that any information provided is used and managed in accordance with the purposes set out in the Privacy Policy.

2.3. The Data Subject is responsible for ensuring that the submitted personal data is accurate, precise, and complete. Knowingly providing false information is considered a violation of our Privacy Policy. The Data Subject is obligated to immediately inform the Data Controller of any changes to the submitted personal data.

2.4. The Data Controller is not responsible for any losses incurred by the Data Subject or third parties due to falsely submitted personal data.

1. Processing of Customer Personal Data.

3.1. The Data Controller may process the following personal data:

3.1.1. Name, surname
3.1.2. Contact information (email address and/or phone number)
3.1.3. Transaction data (purchased goods, delivery address, price, payment information, etc.).
3.1.4. Any other information submitted to us during the purchase of services and goods offered on the website or when contacting us.

3.2. In addition to the above, the Data Controller has the right to verify the accuracy of the submitted data using publicly available registers.

3.3. The legal basis for the processing of personal data is Article 6(1) (a), (b), (c), and (f) of the General Data Protection Regulation:

a) the data subject has given consent to the processing of their personal data for one or more specific purposes;

b) processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract;

c) processing is necessary for compliance with a legal obligation to which the controller is subject;

f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3.4. The Data Controller retains and processes the Data Subject's personal data as long as at least one of the following criteria exists:

3.4.1. The personal data is necessary for the purposes for which it was obtained;
3.4.2. As long as the Data Controller and/or the Data Subject can exercise their legitimate interests in accordance with external regulations, such as submitting objections or asserting claims in court;
3.4.3. As long as there is a legal obligation to retain the data, such as under the Accounting Law;
3.4.4. As long as the Data Subject's consent to the relevant processing of personal data is valid, if there is no other legal basis for processing personal data.

Upon expiration of the conditions stated in this paragraph, the Data Subject's personal data storage period ends, and all relevant personal data is irreversibly deleted from computer systems and electronic and/or paper documents containing such data, or these documents are anonymized.

3.5. In order to fulfill its obligations to you, the Data Controller has the right to transfer your personal data to its partners, data processors who perform the necessary data processing on our behalf, such as accountants, courier services, etc. A data processor is a data controller. Payment processing is provided by the payment platform makecommerce.lv, so our company transfers the necessary personal data for payment execution to the owner of the platform, Maksekeskus AS. Upon request, we may disclose your personal data to state and law enforcement authorities to defend our legal interests by compiling, submitting, and defending legal claims when necessary.

3.6. When processing and storing personal data, the Data Controller implements organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, or any other unlawful processing.

1. Data Subject Rights.

4.1. In accordance with the General Data Protection Regulation and Latvian legislation, you have the right to:

4.1.1. Access your personal data, receive information about its processing, as well as request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability);
4.1.2. Request correction of incorrect, inaccurate, or incomplete personal data;
4.1.3. Delete your personal data ("right to be forgotten"), except where the law requires data retention;
4.1.4. Withdraw your previously given consent for the processing of personal data;
4.1.5. Restrict the processing of your data – the right to request us to temporarily cease all processing of your personal data;
4.1.6. Lodge a complaint with the Data State Inspectorate You can submit a request to exercise your rights by filling out a form at the address Rasas iela 30–13, Rīga, LV-1057, or by sending a request electronically, writing to the customer support email onegameegr@gmail.com.

1. Final Provisions

5.1. This Privacy Policy has been developed in accordance with European Parliament and Council Regulation (EU) 2016/679 (April 27, 2016) on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as current legislation of the Republic of Latvia and the European Union.

5.2. The Data Controller has the right to make changes or additions to the Privacy Policy at any time and without prior notice. Amendments come into effect upon publication on the website one-game.eu.